The BONO-VALLEY company, SARL company with capital of 60 000 euros and whose registered office is at 17 rue de la Croix d’Or 34000 Montpellier. Registered in the Montpellier Trade and Companies Register under number 752 795 583 000 18 and whose Intra-Community VAT number is  FR72752795583. Contactable by phone at (+33)4 67 12 04 08 or by mail at Specializes in the design and marketing of scented products.

Article 1: Purpose

These sales general conditionsgovern the sale by Bono-Vallon society of all products offered on define the rights and obligations of each party born from the sale of products offered by this website.

They also determine the ordering of steps and ensure their follow-up.

Article 2: Products


Our products are available as long as they are visible on the website and in the stocks. For products not stocked, our offers are valid subject to availability from our suppliers.

In case of unavailability of product after placing your order we will notify you by mail. Your order will be canceled and no bank debit will be made.

In addition, website is not intended to sell its products in large quantities. Therefore the Bono-Vallon company reserves the right to refuse orders of ……… (number) identical items.


The prices of our products are indicated in euros all taxes (VAT and other taxes applicable on the date of the order), unless otherwise indicated and except expenses of treatment and forwarding.

For orders to countries other than France you are the importer of the products concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights are not within the purview of the Bono-Vallon society. They are your responsibility and are your sole responsibility, both in terms of statements and payments to the authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.

All orders whatever their origin are payable in euros. If using a debit card attached to an account that is outside of the Euro zone, you will see you implement your bank exchange fees and bank commission will be your responsibility.

The Bono-Vallon reserves the right to change prices at any time but the products will be charged based on the rate in effect at the time of confirmation of the order and subject to availability.

Article 3: Ordering

The ordering process

Order confirmation

Proof of the order

Article 4: Payment

The fact confirming your order for you involves the obligation to pay the quoted price. Payment for your purchases is made by credit card through the secure system ……….

The flow of the chart is performed at the time of shipment of the order. If split deliveries, only products shipped are charged.

Article 5: Delivery and receipt

Delivery methods

When the order is ready, Products will be delivered to the address indicated during the ordering process. The products are delivered to France … .. and … .. For countries outside Europe. The amount of shipping costs is given at the time of placing the order.

Time frames

Products purchased will be delivered by regular postal services that undertake to deliver packages on time following ways: 2-5 business days from shipment for delivery in France, and 3-7 days for delivery Europe, and up to 15 days outside Europe. On Sundays and public holidays are not considered working days. In any event, and in accordance with the provisions of Article L. 121-20-3 of the French Consumer Code, the order will be executed within a maximum of thirty (30) days following the day after the consumer forwarded his order, subject to full payment.

Delay in delivery

In case of delayed shipment, an email will be sent to inform you of a possible impact on the delivery time that was indicated to you.

As required by law, in case of delay in delivery, you get the option to cancel the order in the terms and conditions set out in Article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to refund delivery charges and the conditions of Article L 138-3 of the Consumer Code.

To request cancellation of the order please call 04 67 12 04 08 or send an email to

If deliveries by a carrier, the Bono-Vallon company can not be held responsible for late delivery due exclusively to the unavailability of the client after several appointments proposals.


Article 6: Withdrawal right and return right

Pursuant to Article L.121-21 of the Consumer Code, you have a 14-day withdrawal period from the receipt of your products to exercise your right of withdrawal without any reasons or to pay a penalty.

The returns should be in their original condition and complete (packaging, accessories, manuals). In this context, you are liable. Damage to the product at that time may be liable to thwart the right of withdrawal.

Return costs are ……… (your dependent / free).

In case of exercising the right of withdrawal, the Bono-Vallon Company (company name) will refund the amounts paid within 14 days of the notification of your application and via the same means of payment used in The order.

Article 7: Right to conformity and guarantee

The product(s) are subject to the warranty conditions provided by French law:

“Article L.211-4 of the Consumer Code: The seller must deliver goods in conformity and liable for defects of conformity existing upon delivery. It also answers the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under his responsibility. ”

“Article L.211-5 of the Consumer Code: To conform to the contract, the product must:

1 ° Be suitable for the purpose usually of a similar property and, where applicable: – match the description given by the trader and possess the qualities that he has presented to the buyer as a sample or model – The features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling;

  1. Or have the features defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and which the latter agreed to. “

“Article L.211-12: Action resulting from lack of conformity lapses two years after delivery of the goods.”

“Article 1641 of the Civil Code: The seller must guarantee in respect of hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use that the buyer the would not have acquired, or would have paid a lower price if he had known. ”

“Article 1648, first paragraph of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of vice.”

In case of non-compliance of a product sold, it can be returned, exchanged or refunded.

All claims, requests for exchange or refund must be made by ……… (email / phone / mail) within 30 days of delivery.

The products must be returned in the condition in which you received them with all the elements (accessories, packaging, instructions …). The shipping costs will be reimbursed on the basis of the invoiced price, return costs will be reimbursed on presentation of receipts.

Article 8: Liability

The products offered comply with French legislation. Responsibility for the Bono-Vallon company can not be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importation or use of products or services you plan to order.

Furthermore, the Bono-Vallon company can not be held liable for damages resulting from misuse of the product purchased.

Finally the responsibility of the Bono-Vallon company can not be held liable for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or presence of computer viruses.

Article 9: Legal information & jurisdictional considerations

Privacy considerations

The Bono-Vallon company (name) reserves the right to collect personal information and personal data. They are necessary to manage your order and to improve services and information we send you.

They can also be sent to companies that contribute to these relationships such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also stored for security purposes in order to meet legal and regulatory obligations.

According to the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly from the website.

Partial non-validation

If one or more provisions of these Conditions of Sale is held to be invalid or declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full their force and scope.

Amendments to the general terms and conditions of sale

The Bono-Vallon reserves the right to amend these terms and conditions. The online version will prevail on the Site, if any, on any other version of these terms and conditions.

Applicable law – disputes

The language of this contract is the French language. These terms and conditions are subject to French law. In case of dispute, the French courts shall have exclusive jurisdiction.